Queue Times and Waiting to Play

The popularity of specific servers has caused queues to benecessary. These queues are based on the given server load. The wait times forour more populated servers will be longer than the wait time for less populated servers. You can use the tracking tools on the Aion website  to determine which servers are most populated and which ones will have thelongest or shortest wait times in the login queue. Login queues will shorten (and disappear) over the nextseveral days as players spread out across our currently available servers. We are also working on several ways to alleviate the waittime in the queues. 

Faction Balance

We will only be allowing players to create characters of onefaction on each server. For example, if you create an Elyos character on Siel,you will only be able to create Elyos characters on that server. Because ofthis, we will be closely monitoring the faction balance on each server duringlaunch and after. If we see a particular server is starting to becomeunbalanced in favor of one faction, we will temporarily disable charactercreation of that particular faction on the server. Please be aware thistemporary character creation block could change every few hours. If you findyou are unable to create a character of your preferred faction choice, pleasewait a while and try again later. We apologize for any inconvenience this maycause, but we feel this is a necessary step to maintain a well balanced server.  

Special Items (Preorder/collectors)

In order to claim either or both the Preorder andCollector’s Edition in-game items, you will need to first make sure theappropriate codes have been applied to your Aion game account, and then claimthe items for your character(s) through our website. After you have claimed the item packs for yourcharacter(s) on our website, you may need to wait a while (possibly up to 12hours) before the items become available in-game. Your item packs will beavailable when you see a small box icon appear in the bottom-right corner ofyour screen next to your compass. You can click the box and a Black CloudTrader will appear to deliver your items. You can click on this NPC to retrieveyour items. If you don’t retrieve all of the items before dismissing the BlackCloud Trader, the items will remain in your normal mailbox. 

Cosmetic Surgery NPCs

The Gender Switch and Appearance NPCs are available in game,however, the ability to purchase the tickets used at these vendors is not yetavailable.  Please keep an eye on the Aion homepage for any information regarding the furtherimplementation of these NPCs.